It is most important when you buy boiler spares and parts that you insist on purchasing only genuine makers boiler parts. Beware there are now many unscrupulous supplier selling copy parts. These are known as pattern parts and are usually inferior quality and in some cases can be dangerous. When you buy boiler spares online you are at the most risk. We saw a case the other week of a company selling boiler spares and parts in EBay. The parts were not genuine and when the customer received his Vaillant boiler spares the did not look the same as the image he had seen. The company had downloaded Vaillants own images, cleaned off the Vaillant watermark and used them as his own. Needless to say Vaillant are prosecuting but this only goes to show the situation. If you are buying boiler spares online you need to check a few things. Can you talk to anyone in the company during normal business hours?. Could you call into a trade counter an purchase items direct during the working week. Are the boiler spares genuine and coming in the appropriate packaging?. Ask a few questions to staff and see if they will give you direct help lines to the boiler makers and are the friendly and happy to answer any questions. With a few small precautions you can avoid buying copy boiler parts. Clickon Group are a part of MDS plumbers merchant and gas spares stockist who are a fully approved parts stockist and tick all the boxes so why not give them a call or even buy your boiler spares online knowing the boiler spares you will receive will be the genuine items.